During the recent 2018 Sandvik Disitributor Meeting which took place in Dubai and which was organized for distributors active S-Europe and Middel East, Lutze-Process Benelux has received the "Passion to win-award" from the Sandvik management. 

Many and special thanks to both Francis Lamiere Sales Manager C&S Benelux, our complete Process Sales & Service team and of course our partner for stationary Crushing & Screening Sandvik.

Last updated on 16 July 2018

Welcome

We are Lutze Process, part of Lutze Conveying Belux bvba, with headquarters in Assesteenweg 117/5 Unit D 1740 Ternat, with the company number 0541.331.165.

In this Cookie Policy we explain what information we collect via our website based on cookies and how we use this to improve our services.

By using our website, you accept our use of cookies.

Cookies

A ‘cookie’ is a small data file that is temporarily stored on your computer or mobile device by an internet page when you visit a website. A cookie allows to identify the device you are using to visit our website, without giving us access to your own personal data.

Cookies can easily be deleted via your browser settings. You can also change your settings so that cookies are always rejected. This may hinder the use of our website or make the access to certain functions impossible.

Types of cookies:

Functional

These technical cookies may serve to improve the performance of our website. The advantage is that the same information does not need to be entered or loaded for every visit to our website:

-        Crisp Chat. This cookie expires after 1 year. (https://crisp.chat/en/privacy/)

-        CloudFlare. This cookie expires after 1 year. (https://www.cloudflare.com/privacypolicy/)

-        Twitter. This cookie expires after the session. (https://twitter.com/en/privacy)

-        Hotjar. tracking (https://www.hotjar.com/privacy)

Analytical

On the basis of these cookies we can make a general analysis of the use of our website. This way, through anonymous statistics, we can get an insight into the way in which our internet pages are being visited, how often and for how long. We use this information to improve and optimise our website:

-        Google Analytics. This cookie expires after the session. (https://policies.google.com/privacy)

-        Bing. (https://privacy.microsoft.com/nl-nl/privacystatement)

-        YouTube. This cookie expires after the session. (https://policies.google.com/privacy)

Marketing

We can use these cookies for marketing purposes to show advertisements to those interested:

-        Facebook. This cookie expires after 3 months. (https://www.facebook.com/policy.php)

-        LinkedIn. (https://www.linkedin.com/legal/privacy-policy)

-        Google Analytics pixel. This cookie expires after the session. (https://policies.google.com/privacy)

-        UserEngage. This cookie expires after the session. (https://userengage.com/nl/privacy-policy/)

-        Bing. (https://privacy.microsoft.com/nl-nl/privacystatement)

Social media

These cookies ensure that we can integrate social media apps into our website. Social media websites can gather information by these means:

-        Facebook. This cookie expires after 3 months. (https://www.facebook.com/policy.php)

-        Twitter. This cookie expires after the session. (https://twitter.com/en/privacy)

-        LinkedIn. (https://www.linkedin.com/legal/privacy-policy)

We take the protection of your personal data very seriously, and we, therefore, adhere strictly to the applicable data protection laws and regulations, including, in particular, the General Data Protection Regulation (GDPR). Unless otherwise stated below, the legal basis for data processing is Article 6 (1) (f) GDPR.

The purpose of this privacy policy is to inform you about the nature, scope and purpose of processing of personal data when using our website and related services.

Data controller

The controller within the meaning of the data protection laws and regulations is:
Lutze Fördertechnik GmbH
Hullerser Landstr. 37
37574 Einbeck, Germany
Company and legal information: https://www.lutze-conveying.com/de/impressum/

Usage and access data

For technical reasons, your Internet browser automatically transmits data to our web server when you access our website. The information is stored in so-called "server log files" and includes the name of the accessed page, date and time of access, amount of data transferred, notification of successful access, operating system, browser type, version and language, the source or referrer website and the IP address or the host name of the access provider assigned to this IP address. This information will only be used for purposes of statistical analysis, technical maintenance and optimisation of this website. It will not be used to identify a specific person or for profiling. Log file information is stored for security reasons (e.g. to investigate abusive or fraudulent activities) for a maximum of one month and then erased. Data which needs to be stored for evidence purposes will be exempt from erasure until the relevant incident has been resolved. 

Cookies

This website uses so-called "cookies", which are small text files stored on your end user equipment. Your browser accesses these files. We use cookies to enhance the user experience and to improve the security of our website. You can prevent cookies from being stored on your device by disabling the relevant option in your browser settings and deleting existing cookies. Please note that if you block cookies, this may limit the functionality of our website.

User data

If a contractual relationship between you and us needs to be entered into, specified further or amended, we collect and use your personal data to the extent necessary to accomplish this purpose. At the request of the competent authorities we may, in individual cases, share this information (user data) insofar as it is required for criminal prosecution, danger prevention, fulfilment of the statutory duties of the constitutional protection agencies or the military counter-intelligence service, or protection of intellectual property rights.

Communication

If you contact us (e.g. by using the contact form on this website, by email or telephone), we will process and store your data to respond to and resolve your query. We will not share this information without your consent. We will erase your queries, if the data are no longer necessary. We review this need every two years; in all other respects, the statutory retention requirements apply.

Integration of services and content from third parties

We use third-party content or services on our website within our online offering based on our legitimate interests (i.e. our interest in analysing, optimising and running our website in a commercially viable manner). This may include e.g. videos or maps. When you request this content, your IP address will be transmitted to the service provider, unless otherwise stated below.

YouTube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit one of our pages featuring a YouTube plugin, you will be connected to YouTube servers and the video file will be displayed. In this way, YouTube will be informed about which pages you visit. The YouTube plugins are embedded in so-called "extended privacy mode". If you are logged into your YouTube account when you access the video page, YouTube will be able to link your browsing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account. For further information on handling of user data, please refer to the privacy policy of the service provider at https://www.google.de/intl/de/policies/privacy

Monotype fonts

To enhance the visual appeal of our website, we use fonts from Monotype Imaging Holdings Inc., 600 Unicorn Park Drive, Woburn, MA 01801, USA. Privacy policy: https://www.monotype.com/de/rechtshinweise/datenschutzrichtlinie/

jQuery libraries

On our website, we use jQuery Javascript libraries. The provider is the JSFoundation, Inc., 1 Letterman Drive, San Francisco, CA 94129, USA. Privacy policy (in English language): https://js.foundation/about/governance/privacy-policy

Erasure of data

Unless explicitly stated in this privacy policy, the data we store will be erased as soon as the data are no longer necessary in relation to the purposes for which they were collected and this does not conflict with statutory retention requirements. Where the data is not erased because it is necessary for other and legally permissible purposes, the processing of the data will be restricted. This means that the data is blocked and not processed for other purposes. This applies, for example, to data that has to be retained for business or tax reasons.

Cooperation with processors and third parties

If, in the context of our processing, we disclose data to other persons or companies (processors or third parties), transmit the data to them or otherwise grant access to the data, this will only take place if we are permitted to do so by law, e.g. where the transmission of the data to third parties is necessary for the performance of a contract, you have given consent, the processing is necessary for compliance with a legal obligation or for the purpose of our legitimate interests (e.g. the use of agents, etc.). Where we engage third parties to process data, we do this on the basis of a so-called "data processing agreement" in accordance with the relevant data protection laws and regulations.

Right of access, erasure, blocking

You have the right to obtain information about the personal data we store on you, their source, recipient and purpose of data processing. If your request does not conflict with a legal obligation to retain data (e.g. data retention), you have the right to rectification of inaccurate data, blocking or erasure of your personal data.

Right to withdraw

Under Article 7 (3) GDPR, you have the right to withdraw your consent with effect for the future

Right to object

Under Article 21 GDPR, you have the right to object to the future processing of data concerning you at any time.

Right to lodge a complaint

Every data subject has the right to lodge a complaint with the competent supervisory authority (Article 77 GDPR) if the data subject considers that the data protection legislation has been breached. Every data subject can exercise this right before a supervisory authority in the member state of his or her habitual residence, place of work or place of the alleged infringement. In Lower Saxony the competent supervisory authority is:
The State Commissioner for Data Protection for Lower Saxony
Barbara Thiel
Prinzenstraße 5
30159 Hannover, Germany
Telephone: 05 11/120-45 00
Fax: 05 11/120-45 99
Email: 
Website: https://www.lfd.niedersachsen.de

A list of data protection commissioners and their contact details is available at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Data protection officer

If you have further questions, you can contact our data protection officer directly:

Lutze Fördertechnik GmbH
Data protection officer
Hullerser Landstraße 37
37574 Einbeck, Germany
Telephone: 0 55 61 / 79 30 0
Email: 

Version: 24.05.2018